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Sumitra Sapphire Hoop earrings
Surya Horizon sapphire Necklace
Before ordering.
A question outside this scope? Write to the house.
How do I choose between rose gold, white gold and yellow gold?
Choose yellow gold for a classic, warm style, white gold for a modern, luminous look, and rose gold for a soft, romantic effect. Mayuri jewellery adapts to your personality through these three timeless, elegant shades.
Which metals do you offer for your jewellery?
Our creations come in vermeil, yellow gold, red gold, rose gold and white gold. Each metal brings its own character to our jewellery to suit every style.
Can I have my solid gold jewellery engraved?
Yes, all our solid gold pieces can be engraved for a personal touch. Mention your request in the order notes or contact our team to learn more about engraving options.
What are the delivery times for an in-stock piece?
In-stock pieces ordered before 3 am ship the same day, otherwise the next day. You receive your jewellery within 24 to 48 hours depending on the chosen carrier.
What are the production times for a made-to-order piece?
A made-to-order piece takes around 3 to 4 weeks. Contact us if your request is urgent, we will do our best to accommodate you.
How do I return a piece if it is not right for me?
You have 30 days to return your jewellery, in new condition and in its original packaging. In France, returns are free with a prepaid label. Outside France, return shipping is at your expense and refunded in full after reception.
Do you offer payment plans?
Yes, you can pay in instalments with Alma (3 or 4 payments). We also accept PayPal, card payment, bank transfer and cryptocurrencies.
Is Mayuri jewellery guaranteed?
Our silver and vermeil pieces come with a one-year warranty. Our gold pieces are guaranteed for two years. Lifetime assistance is offered to find solutions to any issue you may have.
Can I order a bespoke piece?
Yes, our artisans create bespoke pieces tailored to your wishes: stone, setting, a particular shape or a fully personalised creation.
Can I have a piece delivered directly to someone else?
Of course. You can set a billing address different from the shipping address. Invoices are sent by email only to ensure discretion: your jewellery is carefully wrapped in elegant gift packaging.
Can I receive a certificate of authenticity with my jewellery?
Yes, a certificate of authenticity can be sent with your order on request, attesting to the quality and origin of the materials.
All your questions about summer sale
The questions we are asked most often about summer sale: materials, care, symbolism and styling advice.